1. Introduction

This Privacy Policy explains how Lumate collects, uses, and protects your personal information when you interact with our platform and services.

2. Information We Collect

We may collect the following types of information:

• Personal identifiers (name, email, phone number)
• Tenant/landlord preferences and account data
• Usage data (device info, IP address, page visits)

3. How We Use Your Information

We use the information to:

• Provide and improve our services
• Send updates, alerts, or marketing (with your consent)
• Protect user data and ensure platform security

4. Sharing and Disclosure

We do not sell your information. We may share data with trusted third-party service providers under strict confidentiality agreements for platform-related functions only.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your information at any time.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information
• Withdraw consent for marketing communications
• Request a copy of the data we store about you

7. Security

We implement robust security measures to protect your data, including encryption, secure access controls, and monitoring tools.

8. Cookies & Tracking

We use cookies to enhance user experience, analyze traffic, and personalize content. You can control cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page and reflected by the “Last Updated” date.

10. Contact Us

If you have any questions about our Privacy Policy, contact us at contact@lumate.com.